Support - servers, data backups, data protection

After Hours Toll Free Phone: (888) 603-9191
Technical support E-mail:
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For RMA (Return Material Authorization) or failed parts:
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Toll-free Phone Support Help Desk Available Mon-Fri 9am - 5pm PST Return-to-depot parts. Three-year Standard Warranty for parts. Upgrade to 5-year warranty available
*excluding battery backup unit, one-year warranty
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Toll-free Phone Support Help Desk Available Mon-Fri 9am - 5pm PST 48-hour Advance Replacement of All User Replaceable Parts: Disk Drives, Cooling Fan Modules, Power Supply Modules, System Memory, Cables and Software. Free System Firmware Updates. One to five year options available
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Toll-free Phone Support Help Desk Available 24 hours a day, 7 days a week. Next Business Day On-site Coverage 8am - 5pm Local Time, Monday through Friday 24-hour Advance Replacement of All User Replaceable Parts: Disk Drives, Cooling Fan Modules, Power Supply Modules, System Memory, Cables and Software. Free System Firmware Updates. One to five year options available
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